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Why get a maintenance
agreement on your printer?
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If you have and expensive laser printer or
a cheap laser printer all you have to do is the math and you will see
that it is worth it. All mechanical electronic devise will brake down
no matter what. Even HP laser printers which are the best to have. A
maintenance agreement is like and insurance policy for your
company.
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We offer a four hour response time. For a set cost your
printers or plotters will be covered against all hardware failure.
The maintenance agreement will include labor, parts, and travel time. It will also include two 15 point inspections and cleanings per year. Some companies clean every quarter because they use third party parts. If you use o.e.m parts
they will only need to be clean twice a year. 95% of our customers only see us twice a year because on our cleaning we change
out all the necessary parts we just don't go threw and clean them real quickly
with a brush just to get it done. Your company will soon see the difference in our work compared to other companies. We guarantee it.
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We lock you in your price for 2-3 years. The maintenance agreement is for one
year. Some companies will bid the contract low and then the next year increase the price 10-15 %. Our prices will stay the same for 2-3 years.
Some companies also exclude maintenance kits and other parts and don't tell
you until after you have signed the agreement. Our agreements include all parts and
labor.
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For example if you have an hp 4000 with normal
use you will probably need a maintenance kit once a year that cost
300.00 with labor from our company. The maintenance agreement will
cost 325.00 for the year including the kit. So you take the cost of
the replacement printer for that model is 1100.00 for the base model
and you divide it by 3 you get 366.67. So if you get the agreement
cost at 325.00 year x 3 it will only come up to 975.00 which is
cheaper than buying a new printer every three years. This means
anything in that brakes down in that year it is covered and a fixed
cost for the year to budget, decreased down time, faster response time. If you
don't go with the agreement you are saying that for three years
that printer will only need a maintenance kit. In some cases that is
true but it is like rolling the dice. The more expensive the laser
printer the better deal the maintenance agreement is for your company.
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For the companies that do not offer any
maintenance agreement or try to tell you that it is not worth it for a
certain models you have to ask yourself why. One reason is there
technicians might not really be qualified to work on laser printers
and will end up costing the printer company a lot of money. They may
only use pulled parts or third party parts. What is pulled parts? They
are parts that are pulled from a used laser printer that are not even
rebuild. They will not last in your printer they are worse than third
party parts. What is third party parts? They are HP compatible parts
that are not made by HP and cost the printer company about half the
cost compared to HP parts and they don't even give you half the life
of HP parts.
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You also have to be careful when a
printer company offers a maintenance agreement that they include
all parts including maintenance kits. A lot of printer companies
will not include the maintenance kits in there maintenance agreements
and not tell you until it is too late. Example HP doesn't include
maintenance kits in there extended warranties nor do they tell you.
Advanced Laser Printer Service covers all parts in there agreements
including all maintenance kits.
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